THANK YOU

Please read all terms and conditons

ORDERING

MINIMUM ORDER IS $150.00

NEW ACCOUNTS

NEW ACCOUNTS ARE SHIPPED C.O.D CERTIFIED FUNDS/MONEY ORDER OR CREDIT CARD. COMPANY CHECK CAN BE ESTABLISHED BY SUBMITTING A CREDIT APPLICATION FOR APPROVAL.

RETURNED CHECKS

WILL RESULT IN TERMS BEING CHANGED TO C.O.D. CERTIFIED CHECK. ALL PENDING ORDERS WILL BE HELD UNTIL THE BALANCE IS CLEARED. CUSTOMERS WILL BE CHARGED ALL BANK FEES INCURRED BY EAGLE EYE PRODUCTS.

LATE PAYMENTS

WILL CAUSE ALL PENDING ORDERS TO BE HELD UNTIL PAYMENT HAS BEEN RECEIVED. RECURRING LATE ACCOUNTS WILL HAVE TERMS CHANGED TO C.O.D. ANY AND ALL COSTS INCURRED BY EAGLE EYE PRODUCTS IN THE COLLECTION OF AN ACCOUNT WILL BE CHARGED TO THE CUSTOMER.

SHIPPING

MOST ORDERS ARE SHIPPED WITHIN 48 HOURS. ALL ORDERS ARE SHIPPED U.P.S. UNLESS OTHERWISE SPECIFIED. items are subject to substitution of a similar item or price point, unless specified by the customer to not substitute. MOST MERCHANDISE F.O.B. CANOGA PARK, CA UNLESS OTHERWISE NOTED.

BACK ORDERS

BACK ORDERS OVER $200.00 WILL BE SHIPPED UNLESS CUSTOMER REQUESTS NO BACKORDERS!!!!

REFUSED ORDERS

IF THE CUSTOMER WANTS THE REFUSED ORDER RE-SHIPPED, THE ADDITIONAL FREIGHT CHARGES WILL BE ADDED TO THE ORDER. OTHERWISE, REFUSED ORDERS WILL RESULT IN A 10% RE-STOCK FEES.

DEFECTIVE MERCHANDISE

ANY CLAIMS FOR SHORTAGES, DEFECTIVE MERCHANDISE, ETC. MUST BE MADE WITHIN 10 DAYS OF RECEIPT OF MERCHANDISE. PLEASE HAVE YOUR INVOICE NUMBER AVAILABLE TO HELP PROCESS YOUR CLAIM. IF THE CARTONS ARE DELIVERED DAMAGED, OPENED OR RETAPPED, YOU MUST FILE A CLAIM WITH THE CARRIER AT THE TIME OF DELIVERY. SAVE THE ORIGINAL CARTONS AND PACKAGING FOR INSPECTION BY CARRIER.

RETURN POLICY

ONLY MANUFACTURE DEFECTS OR ITEMS WITH DAMAGES AS A RESULT OF PACKING OR SHIPPING WILL BE ACCEPTED BACK. ALSO YOU MUST GET AUTHORIZATION BEFORE RETURNING THE MERCHANDISE.

THANK YOU FOR YOUR SUPPORT.

mn-lg sm-03